Privacy Policy

Effective Date: September 24, 2025


MES Life Safety (“MES,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through any of the following websites:


  • • MESLifeSafety.com
  • • SOSMES.com
  • • SOSLawmen.com

This policy applies to all of our services, including:

  • • Our websites and online stores
  • • E-commerce transactions and customer accounts
  • • Offline purchases made through our sales representatives, phone orders, or in-person events

This Privacy Policy does not apply to third-party websites or services that we do not control.


1. Information We Collect


a. Information You Provide Directly

  • • Contact Information: Your name, email address, phone number, billing and shipping address.
  • • Account Credentials: If you create a customer account, we collect your email address and password.
  • • Payment Information: If you make a purchase, your payment details are collected and processed securely by our third-party payment providers. We do not store your full credit card details on our servers.
  • • Communications: Records of your interactions with us.
  • • Marketing Preferences: Your choices about receiving marketing communications.

b. Information Collected Automatically

  • • Technical Information: IP address, browser type, operating system, device identifiers.
  • • Cookies & Tracking Data: Used to recognize your browser and analyze site usage.

c. Information from Third-Party Services

  • • Social Media Platforms: We may collect information from platforms like Facebook or Instagram.
  • • Marketing & Lead Tools: We use HubSpot for CRM, lead tracking, and email engagement.

2. How We Use Your Information


  • • Order Fulfillment: To process payments, ship products, and provide updates.
  • • Account Management: To manage your customer account.
  • • Customer Support: To respond to questions and requests.
  • • Communications: To send transactional messages and updates.
  • • Marketing & Promotions: To send offers and personalized ads.
  • • Site Improvement & Analytics: To analyze site usage and enhance experience.
  • • Security & Fraud Prevention: To detect and prevent fraud or illegal activity.
  • • Legal Compliance: To meet legal and regulatory obligations.

3. Cookies & Tracking Technologies


a. What Are Cookies? Small text files used to remember preferences and track activity.


b. Types of Cookies We Use

  • • Essential Cookies: Required for core functionality.
  • • Performance & Analytics Cookies: Help us understand traffic patterns.
  • • Functional Cookies: Remember preferences.
  • • Advertising & Targeting Cookies: Show relevant ads and measure ad performance.

c. Your Choices: You may accept, manage, or block cookies using your browser settings.


4. Sharing Your Information


We do not sell or rent your personal information. We may share it with:

  • • Service Providers & Vendors: Such as PayPal, HubSpot, Facebook.
  • • Legal Obligations: When required by law.
  • • Fraud Prevention & Security: For detecting and preventing threats.
  • • Business Transfers: As part of a merger or acquisition.

5. Data Retention


  • • Customer Records: Retained for at least three (3) years.
  • • Deletion Requests: Honored unless legally required to retain data.
  • • Inactive Accounts: May be deleted after a period of inactivity.

6. Your Privacy Rights


Depending on your location (e.g., California), you may have the following rights:

  • • Right to Know
  • • Right to Access
  • • Right to Delete
  • • Right to Correct
  • • Right to Opt Out of Targeted Advertising
  • • Right to Non-Discrimination

How to Exercise Your Rights: Contact us at privacy@meslifesafety.com or call 1-877-711-5557. Identity verification may be required.


7. Data Security


  • • Encryption: Used for transmissions like payments and logins.
  • • Payment Security: Processed by PCI DSS-compliant third parties.
  • • Access Controls: Limited to authorized personnel under confidentiality.
  • • Ongoing Measures: We update security practices regularly.

While we strive to protect your information, no system is 100% secure.


8. Changes to This Policy


We may update this policy periodically. Updates will be posted with the updated effective date. Major changes may be communicated by email or on our websites.


9. Contact Us


If you have any questions or requests, please contact us: